How Can We Help?
C7111 (bizhub C3320i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | C7111: Tray 1 lift-up motor failure |
Rank | C |
Trouble detection condition | After starting the motor, an error is detected for the malfunction detection signal. |
Trouble isolation | Tray 1 |
Relevant electrical parts | -Tray 1 lift-up motor (M6) -Base board (BASEB) |
Procedure
- Check the connector between M6-BASEB CN19E for proper connection and correct as necessary.
- Check the connector of M6 for proper drive coupling and correct as necessary.
- M6 conduction check
- Control signal: BASEB CN19E-7 to 8
- Location of electrical component: 10-C
- Replace M6. (Part# 9J06M10300)
- Replace BASEB. (Part# A93EH02007)
L.3.12.1 (Link to the Field Service Manual)