C7111 (bizhub C4000i/C3300i)

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Trouble typeC7111: Tray 1 lift-up motor failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolationTray 1
Relevant electrical parts• Tray 1 lift-up motor (M6)
• Base board (BASEB)

Procedure

  1. Check the connector between M6-BASEB CN19E for proper connection and correct as necessary.
  2. Check the connector of M6 for proper drive coupling and correct as necessary.
  3. M6 conduction check
    • Control signal: BASEB CN19E-7 to 8
    • Location of electrical component: 10-C
  4. Replace M6. (Part# 9J06M10300)
  5. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.1 (Link to the Field Service Manual)