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C7111 (bizhub C4000i/C3300i)
Contents
| Trouble type | C7111: Tray 1 lift-up motor failure |
| Rank | C |
| Trouble detection condition | After starting the motor, an error is detected for the malfunction detection signal. |
| Trouble isolation | Tray 1 |
| Relevant electrical parts | • Tray 1 lift-up motor (M6) • Base board (BASEB) |
Procedure
- Check the connector between M6-BASEB CN19E for proper connection and correct as necessary.
- Check the connector of M6 for proper drive coupling and correct as necessary.
- M6 conduction check
- Control signal: BASEB CN19E-7 to 8
- Location of electrical component: 10-C
- Replace M6. (Part# 9J06M10300)
- Replace BASEB. (Part# AAJRH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.11.1 (Link to the Field Service Manual)