C7132 (bizhub 360i/300i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | C7132: Toner cartridge motor/K failure |
| Rank | C |
| Trouble detection condition | After starting the motor, an error is detected for the malfunction detection signal. |
| Trouble isolation | – |
| Relevant electrical parts | -Toner cartridge motor/K (M25) -Expansion control board (EXCB) |
Procedure
- Check the connector between M25-EXCB CN11EX for proper connection and correct as necessary.
- Check the connector of M25 for proper drive coupling and correct as necessary.
- M25 conduction check.
- Control signal: EXCB CN11EX-1 to 4
- Location of electrical component: 4-P
- Replace M25. (Part# A7PUM10700)
- Replace EXCB. (Part# AC77H00501)