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C7165 (bizhub 950i/850i)

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Trouble typeC7165: 1st transfer pressure motor failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation
Relevant electrical parts– 1st transfer pressure motor (M21)
– Base board (BASEB)

Procedure

  1. Check the connector between M21-relay CN428-BASEB CN19E for proper connection and correct as necessary.
  2. Check the connector of M21 for proper drive coupling and correct as necessary.
  3. M21 conduction check.
    • Control signal: BASEB CN19E-5 to 8
    • Location of electrical component: 2-K
  4. Replace M21.
  5. Replace BASEB.

(Link to the Field Service Manual)

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