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C760B (bizhub C360i/C300i/C250i)

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Trouble typeC760B: Power line A11 error
RankC
Trouble detection conditionThe fuse detection unit detected an error for a predetermined time.
Trouble isolation–
Relevant electrical parts• Expansion control board (EXCB)
• Base board (BASEB)

Procedure

  1. BASEB F12E conduction check
  2. Check the connector between EXCB CN1EX-BASEB CN11E for proper connection and correct as necessary.
  3. Replace EXCB. (Part# AA2JH00500)
  4. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.39 (Link to the Field Service Manual)

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