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C760C (bizhub C360i/C300i/C250i)

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Trouble typeC760C: Power line A12 error
RankC
Trouble detection conditionThe fuse detection unit detected an error for a predetermined time.
Trouble isolation–
Relevant electrical parts• Total counter (TCT) (Japan model only)
• Key counter (KCT)
• Base board (BASEB)

Procedure

  1. BASEB F13E conduction check
  2. Check the connector between TCT-relay CN117-BASEB CN13E for proper connection and correct as necessary. (Japan model only)
  3. Check the connector between KCT-relay CN119-BASEB CN3E for proper connection and correct as necessary.
  4. Replace the key counter. (Part# )
  5. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.40 (Link to the Field Service Manual)

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