C8107 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Glass cleaning mechanism trouble | |
| Trouble code | C8107 | |
| Rank | B | |
| Detection timing | <When DF-624 is installed> The document reading glass cleaning sensor (PS12) is not turned ON after the set period of time has elapsed after the glass cleaning motor (M4) is turned ON. | |
| <When DF-701 is installed> The document reading glass cleaning sensor (PS13) is not turned ON after the set period of time has elapsed after the document reading glass cleaning motor (M6) is turned ON. | ||
| Trouble isolation | – | |
| Relevant electrical parts | <When DF-624 is installed> • Glass cleaning motor (M4) • Document reading glass cleaning sensor (PS12) • DF control board (DFCB) | |
| <When DF-701 is installed> • Document reading glass cleaning motor (M6) • Document reading glass cleaning sensor (PS13) • DF control board (DFCB) |
(2)ProcedureWhen DF-624 is installed
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M4-DFCB J8 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of M4 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS12-DFCB J15 for proper connection and correct as necessary. | – | – |
| 4 | PS12 I/O check, sensor check | DFCB J15-5 (ON) | DF-624 3-G |
| 5 | M4 operation check | DFCB J8-1 to 4 | DF-624 1 to 2-B |
| 6 | Replace M4 (Part# A3CFPP5R00) | – | – |
| 7 | Replace DFCB (Part# A3CFPP5Q00) | – | – |
- Link to the wiring diagram (N.2.2 DF-624)
- Link to the layout drawings for related parts by each trouble code (S.89.1 DF-624)
When DF-701 is installed
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M6-DFCB J8 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of M6 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS13-DFCB J15 for proper connection and correct as necessary. | – | – |
| 4 | PS13 I/O check, sensor check | DFCB J15-5 (ON) | DF-701 3-G |
| 5 | M6 operation check | DFCB J8-1 to 4 | DF-701 1-B |
| 6 | Replace M6 (Part# A3CFPP5R00) | – | – |
| 7 | Replace DFCB (Part# A3CEPP4900) | – | – |
- Link to the wiring diagram (N.2.1 DF-701)
- Link to the layout drawings for related parts by each trouble code (S.89.2 DF-701)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.12.2 (Link to the Field Service Manual)