C8302 (bizhub C364e/C284e/C224e)

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Contents

Trouble typeCooling fan trouble
Trouble codeC8302
RankB
Detection timing<When DF-624 is installed><When DF-701 is installed>
• The lock signal continues to detect H during a given time while the DF cooling fan motor (FM1) is spinning.
• The lock signal continues to detect L during a given time while the cooling fan (FM1) is during halts.
Trouble isolation
Relevant electrical parts• DF cooling fan motor (FM1)
• DF control board (DFCB)

 (2)ProcedureWhen DF-624 is installed

StepActionControl signalLocation of electrical components
1Check the connector between FM1-DFCB J16 for proper connection and correct as necessary.
2Check the fan for possible overload and correct as necessary.
3FM1 operation checkDFCB J16-3 (ON)DF-624 3-B
4Replace FM1 (Part# 9J06M10000)
5DFCB F6 conduction check
6Replace DFCB (Part# A3CFPP5Q00)

When DF-701 is installed

StepActionControl signalLocation of electrical components
1Check the connector between FM1-DFCB J16 for proper connection and correct as necessary.
2Check the fan for possible overload and correct as necessary.
3FM1 operation checkDFCB J16-3 (ON)DF-701 7-G
4Replace FM1 (Part# 9J06M10000)
5DFCB F6 conduction check
6Replace DFCB (Part# A3CEPP4900)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.12.3 (Link to the Field Service Manual)