C9401 – (bizhub 364e/284e/224e)

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Contents

Trouble typeExposure LED lighting failure
Trouble codeC9401
RankA
Detection timingThe output from the CCD sensor is a predetermined value or less during CCD sensor gain adjustment.
Trouble isolationScanner
Relevant electrical parts• LED exposure unit (LU201)
• Flat cable (LED exposure unit)
• CCD board (CCDB)
• Scanner drive board (SCDB)
• Printer control board (PRCB)
• MFP board (MFPB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connection between SCDB-LU201, and correct if necessary.
2Check the connector between SCDB PJ2-PRCB CN43 for proper connection and correct as necessary.
3Check the connector between CCDB PJ3-MFPB PJ01 for proper connection and correct as necessary.
4Replace the LED exposure unit (Part# A61FM31100)
5Replace CCDB (Part# A61FR72100)
6SCDB F1 conduction check
7Replace SCDB (Part# A5C1H01A11)
8Replace PRCB (Part# A61FH00101)
9Replace MFPB (Part# A61FH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.13.1 (Link to the Field Service Manual)