How Can We Help?

C9402 (bizhub C360i/C300i/C250i)

You are here:

Contents

Trouble type C9402: Exposure LED lighting abnormally
RankB
Trouble detection conditionThe average output value of the CCD sensor with the scanner at its standby position is a predetermined value or more at the end of a scan job.
Trouble isolationScanner
Relevant electrical parts• LED exposure unitFlat cable (LED exposure unit) 
• CCD unitScanner drive board (SCDB) 
• CPU board (CPUB) 
• Base board (BASEB)

Procedure

  1. Correct the harness connection between SCDB CN3-LU201 if faulty.
  2. Check the connector between SCDB CN2-BASEB CN6E for proper connection and correct as necessary.
  3. Check the connector between CCDB CN2-BASEB CN6 for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace the LED exposure unit. (Part# AA2JR71400)
  6. Replace the CCD unit. (Part# AA2JR70100)
  7. Replace SCDB. (Part# AA2JH01A00)
  8. Replace CPUB. (Part# AA2JH02N06)
  9. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.15.1 (Link to the Field Service Manual)

Table of Contents