C9403 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CIS LED lighting failure | |
Trouble code | C9403 | |
Rank | A | |
Detection timing | <When DF-701 is installed> At the CIS gain adjustment, the machine detected that the output of the CIS LED is lower than the specified value. | |
Trouble isolation | Scanner | |
Relevant electrical parts | -CIS module (CIS) -CIS power supply (CISPU) -Dual scan image processing board (DSIPB) -MFP board (MFPB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Correct the harness connection between CIS and DSIPB if faulty. | – | – |
2 | Correct the harness connection between CIS and CISPU if faulty. | – | – |
3 | Replace CIS (Part# A3CEM70000) | – | – |
4 | CISPU F1, F2 conduction check | – | – |
5 | Replace CISPU (Part# A3CEPP4Y00) | – | – |
6 | Replace DSIPB (Part# A161H02A00) | – | – |
7 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.83. C6754, C6755, C9403, C9404)
K3.13.2 (Link to the Field Service Manual)