How Can We Help?
C9701 (bizhub C4050i/C3350i)
Contents
Trouble type | C9701: Front side reading device cable break detection |
Rank | A |
Trouble detection condition | The cable between the CIS module (IR CIS) and the base board (BASEB) is break. |
Trouble isolation | Scanner |
Relevant electrical parts | • Flat cable • CIS module (IR CIS) • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Replace the flat cable. (Part# A93EN11300)
- Replace IR CIS. (Part# AAJNR71200)
- Replace CPUB. (Part# A93EH01004)
- Replace BASEB. (Part# A93EH02007)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.14.3 (Link to the Field Service Manual)