C9702 (bizhub C4050i/C3350i)

Contents

Trouble type	C9702: Back side reading device cable break detection
Rank	A
Trouble detection condition	The cable between the DF CIS module (DF CIS) and the base board (BASEB) is break.
Trouble isolation	Scanner
Relevant electrical parts	• Flat cableDF CIS module (DF CIS) • CPU board (CPUB) • Base board (BASEB)

Procedure

1. Check CPUB for proper installation and correct as necessary.
2. Replace the flat cable. (Part# A93EN11300)
3. Replace the DF CIS module assy. (Part# AAJNR70900)
4. Replace CPUB. (Part# A93EH01004)
5. Replace BASEB. (Part# A93EH02007)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.14.4 (Link to the Field Service Manual)