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CA051 (bizhub 554e/454e)

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(1)Contents

Trouble typeStandard controller configuration failure
Trouble codeCA051
RankC
Detection timingThe controller of the MFP board (MFPB) is faulty.
Trouble isolation
Relevant electrical partsMFP board (MFPB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check to see if [Service Mode] -> [System 2] -> [Image Controller Setting has been set to Controller 0. If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more.
2Check the connectors of the MFPB for proper connection and correct as necessary.
3Replace MFPB (Part# A61FH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.14.1 (Link to the Field Service Manual)

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