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CA051 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Standard controller configuration failure |
| Trouble code | CA051 |
| Rank | C |
| Detection timing | The controller of the MFP board (MFPB) is faulty. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check to see if the following setting has been correctly made: [Service Mode] -> [System 2] -> [Image Controller Setting].If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more. | – | – |
| 2 | Check the connectors of the MFPB for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.73. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD252 – CD271, CD401 – CD412, CE001, CE003 – CEEE1)
K3.14.1 (Link to the Field Service Manual)