How Can We Help?

CA051, CA052, CA053 (bizhub 950i/850i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble type– CA051: Standard controller configuration failure

– CA052: Controller hardware error

– CA053: Controller start failure
RankC
Trouble detection condition– CA051: The controller of the CPU board (CPUB) is faulty.

– CA052: A controller hardware error is detected in the network interface.

– CA053: A controller start failure is detected in the controller interface.
Trouble isolation
Relevant electrical parts– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check to see if the following setting has been correctly made: [Service Mode] -> [System 2] -> [Image Controller Setting].
  2. If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more.
  3. Check the connector connection on BASEB and correct as necessary.
  4. Replace CPUB.
  5. Replace BASEB.

(Link to the Field Service Manual)

Table of Contents