C9702 (bizhub 950i/850i)

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Trouble typeC9702: Back side reading device cable break detection
RankA
Trouble detection conditionThe cable between the CIS module (CIS) and the base board (BASEB) is break.
Trouble isolationScanner
Relevant electrical parts– CIS cable
– CIS module (CIS)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Correct the cable connection between CIS CN2-BASEB CN5 if faulty.
  2. Check CPUB for proper installation and correct as necessary.
  3. Replace the CIS cable.
  4. Replace CIS.
  5. Replace CPUB.
  6. BASEB F19E conduction check.
  7. Replace BASEB.

(Link to the Field Service Manual)