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CC15C (bizhub 364e/284e/224e)
Contents
| Trouble type | Engine Flash ROM writing error |
| Trouble code | CC15C |
| Rank | C |
| Detection timing | Data of flash ROM of the engine is determined to be faulty. |
| Trouble isolation | – |
| Relevant electrical parts | Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. | – | – |
| 2 | Rewrite the firmware. | – | – |
| 3 | Replace PRCBPRCB (Part# A61FH00101) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.1. C0002, C4802, C5601, CC15C, CEEE3)
Document Information ID D0001127961 Revise ID R000004
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.15.7 (Link to the Field Service Manual)