CC163 (958/808)

Contents

Trouble type	CC163: ROM contents error (PRT)
Rank	C
Trouble detection condition	The wrong model of firmware is detected in the engine during the initial connection to the engine is being checked.
Trouble isolation	–
Relevant electrical parts	eMMC board (eMMC)MFP board (MFPB)

Procedure

1. Check the connectors on MFPB for proper connection and correct as necessary.
2. Check the version of the firmware with Firmware Version.
3. Rewrite the firmware.
4. Replace eMMC.
5. If the above actions do not solve the problem, contact KM.

NOTE

• Contact Konica Minolta technical support if the eMMC board needs to be replaced.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.7. (Link to the Field Service Manual)