CC163 (bizhub C754/C654)
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Contents
| Trouble type | ROM contents error (PRT) |
| Trouble code | CC163 |
| Rank | C |
| Detection timing | The wrong model of firmware is detected in the engine during the initial connection to the engine is being checked. |
| Trouble isolation | – |
| Relevant electrical parts | -SSD board (SSDB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Rewrite the firmware. | – | – |
| 2 | Replace PRCB | – | – |
| 1. Turn OFF the main power switch and replace the current PRCB with a new one. 2. Update the PRCB firmware. 3. After completing the firmware update, turn OFF and ON the main power switch and check to see that warm-up is started. 4. When the trouble cannot be solved, reinstall the removed PRCB to the original board. | – | – | |
| NOTEWhen taking the above steps, check whether PRCB is defective or not without replacing the SSDB. | – | – | |
| 3 | If the above actions do not solve the problem, contact KM. | – | – |
- Link to the layout drawings for related parts by each trouble code (S.81. C4801, CC163)
K.3.15.9 (Link to the Field Service Manual)