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CC164 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | ROM contents error (MSC) |
| Trouble code | CC164 |
| Rank | C |
| Detection timing | -The wrong model of firmware is detected in the MFP board when the main power switch is turned ON. -The machine type information (Machine, Type) registered to the machine differs from the actual machine type. |
| Trouble isolation | – |
| Relevant electrical parts | -Printer control board (PRCB) -MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the ROM version. | – | – |
| 2 | Check the machine type information registered and re-enter as necessary. For details the machine information, see J.2.4 Entering the machine type information. | – | – |
| 3 | Rewrite the firmware. | – | – |
| 4 | Replace the corresponding board. (PRCB Part# A2X0H00102 / MFPB Part# A2XKH02004) | – | – |
| 5 | When not reviving even if the above-mentioned procedure is done, contact the responsible people of KM. | – | – |
- Link to the layout drawings for related parts by each trouble code (S.113. CC164)
K.3.15.10 (Link to the Field Service Manual)