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CC163 (bizhub C759/C659)
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Contents
| Trouble type | CC163: ROM contents error (PRT) |
| Rank | C |
| Trouble detection condition | The wrong model of firmware is detected in the engine during the initial connection to the engine is being checked. |
| Trouble isolation | – |
| Relevant electrical parts | -eMMC board (eMMCB) -MFP board (MFPB) |
Procedure
- Check the connectors on MFPB for proper connection and correct as necessary.
- Check the version of the firmware with Firmware Version.
- Rewrite the firmware.
- Replace eMMCB. (Part# A7AHH02D02)
- If the above actions do not solve the problem, contact KM.
L.3.17.8 (Link to the Field Service Manual)