How Can We Help?

CC165 (bizhub 364e/284e/224e)

You are here:

Contents

Trouble type ROM contents error (DF)
Trouble code CC165
Rank C
Detection timing When the power is turned ON, DF control board or firmware error is detected.
Trouble isolation
Relevant electrical parts DF control board (DFCB)

  (2)Procedure

Step Action Control signal Location of electrical components
1 Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
2 Rewrite the firmware.
3 Replace DFCB (DF-624/DF-701) DF-624 (Part# A3CFPP5Q00) DF-701 (Part# A3CEPP4900)

Document Information ID D0001127968 Revise ID R000004

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.15.10 (Link to the Field Service Manual)

Table of Contents