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CC166 (bizhub C754e/C654e)
Contents
| Trouble type | ROM error (i-Option) |
| Trouble code | CC166 |
| Rank | C |
| Detection timing | • In the environment in which the searchable PDF function or the web browser function is being used, firmware is not installed in the hard disk that has replaced an old one. • In the environment in which the searchable PDF function or the web browser function is being used, firmware is not installed after Physical Format was performed of the hard disk. |
| Trouble isolation | • OCR (Character Recognition): Searchable PDF function • Web browser function |
| Relevant electrical parts | Hard disk |
NOTE
- Use of the trouble isolation function allows the searchable PDF function (OCR (character recognition)) to be temporarily disconnected from the web browser function. This allows the display of the trouble code CC166 to be temporarily reset.
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Rewrite the firmware. | – | – |
| 2 | Replace the hard disk. (Part#A5C1M72H00 and/or A161PP0100) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.113. CC166, CD011, CD012, CD041, CD042, CD043, CD044, CD045, CD046, CD047, CD048, CD049, CD04A, CD04B)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.15.11 (Link to the Field Service Manual)