CC190 (bizhub 364e/284e/224e)

Contents

Trouble type	Outline font load error
Trouble code	CC190
Rank	C
Detection timing	An error occurred while loading the outline font.
Trouble isolation	–
Relevant electrical parts	• MFP board (MFPB) • Hard disk

  (2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check the connector between hard disk-MFPB PJ11 for proper connection and correct as necessary.	–	–
2	Format hard disk.	–	–
3	Replace the hard disk.HDD (Part# A2X0M72C00 , A161PP0100)	–	–
4	Replace MFPBMFPB (Part# A61FH02005)	–	–

• Link to the layout drawings for related parts by each trouble code (S.83. CC190, CD002, CD004, CD00F, CD020)

Document Information ID D0001127972 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.15.12 (Link to the Field Service Manual)