CC191 (bizhub 364e/284e/224e)
Contents
| Trouble type | Setting parameter load error (LDR) |
| Trouble code | CC191 |
| Rank | C |
| Detection timing | Upon startup, the processing of the loadable device driver setting data file failed. • RAM disk file creation failed. • Reading from the flash ROM failed. • An error occurred in API of the authentication module. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
| 2 | Reinstall the loadable device driver. | – | – |
| 3 | Rewrite the firmware. | – | – |
| 4 | Replace MFPBMFPB (Part# A61FH02005) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.62. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD261, CD262, CD271, CD401 – CD413, CE001, CE003 – CE305, CEEE1)
Document Information ID D0001127974 Revise ID R000004
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.15.13 (Link to the Field Service Manual)