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CC301 (958/808)
Contents
| Trouble type | CC301: Authentication customize data error |
| Rank | B |
| Trouble detection condition | The master authentication customize data is corrupted upon startup.Registration of authentication customize data in the main body has failed upon startup. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) |
Procedure
- Reinstall the authentication customize data.
- Rewrite the firmware.
- Replace MFPB. ( Part# A796H02015 )
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.17. (Link to the Field Service Manual)