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CC302 (958/808)
Contents
| Trouble type | CC302: Authentication customize data version mismatch error |
| Rank | B |
| Trouble detection condition | The authentication customize data version is later than the firmware version of the machine. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) |
Procedure
- Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
- Replace MFPB. ( Part# A796H02015 )
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.18.(Link to the Field Service Manual)