CC302 (958/808)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeCC302: Authentication customize data version mismatch error
RankB
Trouble detection conditionThe authentication customize data version is later than the firmware version of the machine.
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)

Procedure

  1. Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
  2. Replace MFPB. ( Part# A796H02015 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.18.(Link to the Field Service Manual)