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CC301 (bizhub 287/227)
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Contents
| Trouble type | CC301: Authentication customize data error |
| Rank | B |
| Trouble detection condition | -The master authentication customize data is corrupted upon startup. -Registration of authentication customize data in the main body has failed upon startup. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
Procedure
- Reinstall the authentication customize data.
- Rewrite the firmware.
- Replace MFPB. (Part# A7AHH0201D)
K.3.17.16 (Link to the Field Service Manual)