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CC301 (bizhub C3320i)

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Trouble typeCC301: Authentication customize data error
RankB
Trouble detection condition-The master authentication customize data is corrupted upon startup.
-Registration of authentication customize data in the main body has failed upon startup.
Trouble isolation–
Relevant electrical parts-CPU board (CPUB)
-Base board (BASEB)
-Authentication unit

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Reinstall the authentication customize data.
  3. Rewrite the firmware.
  4. Replace CPUB. (Part# AAJRH01005)
  5. Replace BASEB. (Part# A93EH02007)

L.3.16.15 (Link to the Field Service Manual)

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