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CC302 (bizhub C3320i)
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Contents
Trouble type | CC302: Authentication customize data version mismatch error |
Rank | B |
Trouble detection condition | The authentication customize data version is later than the firmware version of the machine. |
Trouble isolation | – |
Relevant electrical parts | -CPU board (CPUB) -Base board (BASEB) -Authentication unit |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
- Replace CPUB. (Part# AAJRH01005)
- Replace BASEB. (Part# A93EH02007)
L.3.16.16 (Link to the Field Service Manual)