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CCC00 (bizhub C3320i)

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Trouble typeCCC00: Public user account track information error
RankB
Trouble detection conditionAt the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation
Relevant electrical parts-microSD
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Replace the microSD. (Part# AAJRM71000)
  2.  Replace CPUB. (Part# AAJRH01005)
  3. Replace BASEB. (Part# A93EH02007)

L.3.16.17 (Link to the Field Service Manual)

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