CC301 (bizhub C4000i/C3300i)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeCC301: Authentication customize data error
RankB
Trouble detection condition• The master authentication customize data is corrupted upon startup.
• Registration of authentication customize data in the main body has failed upon startup.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB)
• Base board (BASEB)
• Authentication unit

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Reinstall the authentication customize data.
  3. Rewrite the firmware.
  4. Replace CPUB. (C4000i Part# Part# AAJRH01005 / C3300i Part# AAJTH01005)
  5. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.13 (Link to the Field Service Manual)