CC302 (bizhub 558/458/368/308)

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Trouble typeCC302: Authentication customize data version mismatch error
RankB
Trouble detection conditionThe authentication customize data version is later than the firmware version of the machine.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

Procedure

  1. Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
  2. Replace MFPB. (bizhub 368/308 / bizhub 558/458)(558 Part# A9HGH02102 / 458 Part# A9HHH02102 / 368/308 Part# A9HJH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.20. (Link to the Field Service Manual)