CCC00 (bizhub 558/458/368/308)

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Trouble typeCCC00: Public user account track information error
RankB
Trouble detection conditionAt the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation–
Relevant electrical partseMMC board (eMMC)

Procedure

  1. Replace eMMC. (bizhub 368/308 / bizhub 558/458)
  2. NOTE
    • Contact Konica Minolta technical support if the eMMC board needs to be replaced.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.21. (Link to the Field Service Manual)