CC302 (bizhub C287/C227)

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Trouble typeCC302: Authentication customize data version mismatch error
RankB
Trouble detection conditionThe authentication customize data version is later than the firmware version of the machine.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
  2. Replace MFPB. (Part# A797H02118)

K.3.17.17 (Link to the Field Service Manual)