CCC00 (bizhub C287/C227)

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Trouble typeCCC00: Public user account track information error
RankB
Trouble detection conditionAt the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation–
Relevant electrical partseMMC board (eMMC)

 Procedure

  1. Replace eMMC.
  2. NOTE
    • Contact Konica Minolta technical support if the eMMC board needs to be replaced.

K.3.17.18 (Link to the Field Service Manual)