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CCC00 (bizhub C287/C227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | CCC00: Public user account track information error |
| Rank | B |
| Trouble detection condition | At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power). |
| Trouble isolation | – |
| Relevant electrical parts | eMMC board (eMMC) |
Procedure
- Replace eMMC.
- NOTE
- Contact Konica Minolta technical support if the eMMC board needs to be replaced.
K.3.17.18 (Link to the Field Service Manual)