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CC302 (bizhub C4050i/C3350i)
Contents
Trouble type | CC302: Authentication customize data version mismatch error |
Rank | B |
Trouble detection condition | The authentication customize data version is later than the firmware version of the machine. |
Trouble isolation | – |
Relevant electrical parts | • CPU board (CPUB) • Base board (BASEB) • Authentication unit |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
- Replace CPUB.CPUB (Part# A93EH01004)
- Replace BASEB.BASEB (Part# A93EH02007)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.16.16. (Link to the Field Service Manual)