CC302 (bizhub C759/C659)
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Contents
| Trouble type | CC302: Authentication customize data version mismatch error |
| Rank | B |
| Trouble detection condition | The authentication customize data version is later than the firmware version of the machine. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
Procedure
- Rewrite the main body firmware with the latest one and reinstall the authentication customize data.
- Replace MFPB. (Part# A8JEH02002)
L.3.17.19 (Link to the Field Service Manual)
