CCC00 (bizhub C759/C659)
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Contents
Trouble type | CCC00: Public user account track information error |
Rank | B |
Trouble detection condition | At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power). |
Trouble isolation | – |
Relevant electrical parts | eMMC board (eMMCB) |
Procedure
- Replace eMMCB. (Part# A7AHH02D02)
- NOTE
- Contact Konica Minolta technical support if the eMMC board needs to be replaced.
L.3.17.20 (Link to the Field Service Manual)