CCC00 (bizhub 650i/550i/450i)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble type	CCC00: Public user account track information error
Rank	B
Trouble detection condition	At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation	–
Relevant electrical parts	-Storage board (STRGB) -CPU board (CPUB) -Base board (BASEB)

Procedure

1. Replace STRGB. (Part# AA2JM72700)
2. Replace CPUB.
   650i/550i (Part# AC74H02P03)
   450i (Part# AC76H02P02)
3. Replace BASEB. (Part# AC74H02101)

(Link to the Field Service Manual)