CCC00 (bizhub 650i/550i/450i)

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Trouble typeCCC00: Public user account track information error
RankB
Trouble detection conditionAt the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation–
Relevant electrical parts-Storage board (STRGB)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Replace STRGB. (Part# AA2JM72700)
  2. Replace CPUB.
    650i/550i (Part# AC74H02P03)
    450i (Part# AC76H02P02)
  3. Replace BASEB. (Part# AC74H02101)

(Link to the Field Service Manual)