CD002 (bizhub 650i/550i/450i)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble type	CD002: JOB RAM save error
Rank	C
Trouble detection condition	The error in save of job data to the memory / storage and its read error are detected.
Trouble isolation	–
Relevant electrical parts	-Storage board (STRGB) -CPU board (CPUB) -Base board (BASEB)

Procedure

1. Check STRGB for proper installation and correct as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
4. Replace STRGB. (Part# AA2JM72700)
5. Replace CPUB.
   650i/550i (Part# AC74H02P03)
   450i (Part# AC76H02P02)
6. Replace BASEB. (Part# AC74H02101)

(Link to the Field Service Manual)