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CCC00 (bizhub 950i/850i)

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Trouble typeCCC00: Public user account track information error
RankB
Trouble detection conditionAt the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Trouble isolation
Relevant electrical parts– Storage board (STRGB)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Replace STRGB.
  2. Replace CPUB.
  3. Replace BASEB.

(Link to the Field Service Manual)

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