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CD002 (bizhub 950i/850i)

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Trouble typeCD002: JOB RAM save error
RankC
Trouble detection conditionThe error in save of job data to the memory / storage and its read error are detected.
Trouble isolation
Relevant electrical parts– Storage board (STRGB)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check STRGB for proper installation and correct as necessary.
  2. Check CPUB for proper installation and correct as necessary.
  3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
  4. Replace STRGB.
  5. Replace CPUB.
  6. Replace BASEB.

(Link to the Field Service Manual)

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