CD002 (958/808)

Contents

Trouble type	CD002: JOB RAM save error
Rank	C
Trouble detection condition	The error in save of job data to the memory/ hard disk and its read error are detected.
Trouble isolation	–
Relevant electrical parts	MFP board (MFPB)Hard disk (A) (HDD (A))Hard disk (B) (HDD (B): HD-524)

Procedure

1. Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary.
2. Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary.
3. Format the hard disk.
4. Replace the hard disk. (HDD (A) / HDD (B))HDD (Part# A5C1M72H00) HDD B (Part# A2X0M72C00)
5. Replace MFPB. MFPB (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.17.1. (Link to the Field Service Manual)