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CD002 (bizhub C754/C654)

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Trouble typeJOB RAM save error
Trouble codeCD002
RankC
Detection timingThe error in save of job data to the memory/ hard disk and its read error are detected.
Trouble isolation
Relevant electrical parts-MFP board (MFPB)
-Hard disk

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between the hard disk-MFPB PJ11 for proper connection and correct as necessary.
2Format the hard disk.
3Replace the hard disk (Part# A2X0M72C00)
4Replace MFPB (Part# A2XKH02004)

K.3.16.1 (Link to the Field Service Manual)

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