CD004 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Hard disk access error (connection failure) |
| Trouble code | CD004 |
| Rank | C |
| Detection timing | Unable to communicate between the hard disk and printer control board (PRCB). |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between the hard disk-MFPB PJ11 for proper connection and correct as necessary. | – | – |
| 2 | Reinstall the hard disk. | – | – |
| 3 | Replace the hard disk (Part# A2X0M72C00) | – | – |
| 4 | Replace MFPB (Part# A2XKH02004) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.114. CC190, CD002, CD004, CD00F, CD020)
K.3.16.2 (Link to the Field Service Manual)