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CD010 (bizhub C759/C659)

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Trouble typeCD010: Hard disk unformat
RankC
Trouble detection conditionUnformatted hard disk is connected.
Trouble isolation
Relevant electrical parts-MFP board (MFPB)
-Hard disk (A) (HDD (A))
-Hard disk (B) (HDD (B): HD-524)

 Procedure

  1. Carry out the [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format].
  2. Replace the hard disk. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
  3. Replace MFPB. (Part# A8JEH02002)

L.3.18.3 (Link to the Field Service Manual)

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