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CD030 (bizhub C759/C659)
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Contents
| Trouble type | CD030: Hard disk management information reading error |
| Rank | C |
| Trouble detection condition | The machine fails to read administrative information data saved in the hard disk. |
| Trouble isolation | – |
| Relevant electrical parts | -Hard disk (A) (HDD (A)) -Hard disk (B) (HDD (B): HD-524) |
Procedure
- Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary.
- Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary.
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Physical Format] and perform the function.
- Replace the hard disk. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
L.3.18.10 (Link to the Field Service Manual)