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CD020 (bizhub C759/C659)
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Contents
| Trouble type | CD020: Hard disk verify error |
| Rank | C |
| Trouble detection condition | The data abnormality is detected by the hard disk verify check. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk (A) (HDD (A)) -Hard disk (B) (HDD (B): HD-524) |
Procedure
- Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary.
- Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary.
- Reinstall the hard disk.
- Replace the hard disk. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
- Replace MFPB. (Part# A8JEH02002)
L.3.18.2 (Link to the Field Service Manual)